Contact Century Bank

For immediate assistance, contact our Customer Service
Center at (866) 823-6887,

or email

The Customer Service Center is open Monday through Friday from
7 AM - 9 PM and Saturday from 8 AM - 2 PM.

To request additional information use the form below, or, if you would like to send confidential information, please use the "Send Secure Email" link.

How would you prefer we get back to you? *

Use this link to send confidential information.

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Frequently asked questions

Q: What is my Century Bank Routing number?
A: Century Bank's Routing Number is 011301390.
Q: How can I opt out of bounce protection?
A: If you wish to opt out of the Bounce Protection Service for your checking account, you may do so by using any of the following methods:
  • Call our Customer Service Center at (866) 823-6887.
  • Visit one of our conveniently located branches.
  • You can simply fill out this "Contact Us" form and let us know that you would like to opt out.
Please note that any previous opt out will remain in effect until you notify us otherwise in writing.
Q: How can I order more checks?
A: The easiest way is to order your checks online by clicking here.
Q: What should I do if I forget my password?
A: You should email,
or call Century Bank Customer
Service at (866) 823-6887.
Q: Can I change my phone number, street address or email address?
A: Yes. The fastest way to update your personal information is by signing into Online Banking.
Q: How can I order a new or replacement debit card?
A: For both new and replacement debit cards, call or email Century Bank Customer Service.

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