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Century Bank
Online Banking Login
Two coffee's with heart shapes in foam - You can contact Century Bank via email, live chat or phone. Check out our frequently asked questions (FAQ's)

Contact Us

Contact Century Bank!

For immediate assistance, contact our Customer Service Center at (866) 823-6887,

or email
Our Customer Service Call Center is open Monday through Friday from 7 AM - 11 PM and Saturday and Sunday from 9 AM - 5 PM.
Please use this link to send confidential information:

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We will be in touch with you by the next business day.
For immediate assistance call us at (866) 823-6887.

Frequently asked questions

Q: What is my Century Bank Routing number?
A: Century Bank's Routing Number is 011301390.
Q: How can I opt out of bounce protection?
A: If you wish to opt out of the Bounce Protection Service for your checking account, you may do so by using any of the following methods:
  • Call our Customer Service Center at (866) 823-6887
  • Visit one of our conveniently located branches.
  • Complete this form.
  • You can simply fill out this "Contact Us" form and let us know that you would like to opt out.
    Please note that any previous opt out will remain in effect until you notify us otherwise in writing.
Q: How can I order more checks?
A: The easiest way is to order your checks online by clicking here.
Q: What should I do if I forget my password?
A: Click here to use our password self-reset option, contact us using

or call Customer Service at (866) 823-6887 to request a password reset.

Q: Can I change my phone number, street address or email address?
A: Click here to send a secure email with your updated information.
Q: How can I order a new or replacement debit card?
A: Contact us as soon as possible by phone, email, or chat to order a new card.

If you believe your debit card has been lost or stolen, use the Century Bank Card Control App to turn off your debit card. Click here to download the Card Control App.

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