|
Private and Secure
We are committed to making sure all your bank transactions are safe and secure, and that your banking privacy is protected, on and off the Internet. You will access Century BANK By Net through a secure file server. We have taken many measures to ensure your privacy, including:
Information Encoding
We use the latest encoding technology to ensure that your private information cannot be intercepted. Encryption is a way to rewrite something in code, which can be decoded later with the right "key". When you request information about your accounts, the request is sent encrypted to Century BANK. We decode your request and send the requested information back to you in an encrypted format. When you receive the information, it is decoded so that you can read it.
Personally Selected Account Names
Century BANK does not display your account numbers over the Internet. Instead, we ask you to choose a "pseudo" name for each of your accounts. For example: Laura's Savings, College Fund, etc.
Individual ID and PIN Information
In order to access Century BANK By Net, you must enter a unique User ID and PIN.
PIN Security System
To keep unauthorized individuals from accessing your account by guessing your PIN, we have instituted a PIN security system. You will have three (3) attempts to enter the correct User ID/Password combination before the user will be "locked out" of the system for 24 hours. Your account is not accessible via Century BANK By Net throughout this 24-hour lockout period.
Automatic Log-off
If you are logged on to Century BANK By Net but do not perform any activity for ten (10) minutes, you will not be able to proceed until you "re-log" on to the system.
Additional Security Measures
In addition to the above safeguards, we have sophisticated firewalls and an authentication process to ensure that only authorized individuals are allowed to enter our system.
While Century BANK works to protect your banking privacy, you will also play an important role in protecting you accounts. There are a number of steps you can take to ensure that your Century BANK By Net account information is protected, including:
Keep Your PIN Number to Yourself
Never reveal your passwords or IDs to anyone else, these are highly confidential. These codes are designed to protect the privacy of your banking information, but will only work if you keep them to yourself. You should memorize your password, and never write it anywhere or reveal it to anyone. You are liable for all transactions made or authorized using your password.
Change Your PIN Frequently
You can change your PIN anytime while in Century BANK By Net. Avoid selecting codes based on personal information.
Log-off when not in use
Remain at your computer until your Century BANK By Net transactions are complete. Never walk away from your computer while you are logged on to a Century BANK By Net session. Once your transactions or inquires are finished log-off. You should also log-off prior to visiting other Internet sites.
Report Suspicious Activity
If you notice any suspicious or unusual activity related to any of your accounts, contact one of our customer service representatives immediately at (903) 838-5505.
Transaction Numbers
Transactions that you perform on Century BANK By Net are live and in "real time", just like those you would do with a teller at our bank. Changes executed by you are immediately posted to your Century BANK account. After performing a transaction, you will receive a transaction number. Reference this number if it is necessary to contact a customer service representative.
|
/ Member FDIC