Have a Lost/Stolen ATM/Debit Card?
Report it via the internet!
(click images below to zoom-in)

On the Account Listing page, Click on Options.

From the Options screen, Click on ATM/Debit Card.

The ATM/Debit Card Options screen will list all of your ATM/Debit cards, and their status.

To report a card lost or stolen, just click the box under Lost/Stolen. Your card will be de-activated.
Please contact any Century Bank location to get another card and/or to initiate a dispute on any fraudulent card activity.

Report it via the phone!

Do you have a lost/stolen ATM/Debit card? 
Do you use our Bank-By-Phone system?  Our Bank-By-Phone is a totally FREE automated telephone system that gives customers 24-hour access to their accounts!  It’s fast, it’s easy, and it’s FREE.   

And, you can report a lost or stolen ATM/Debit card!

From the main menu, select option #9 – Report a lost or stolen ATM/Debit card.

• At the account number prompt, enter your account number followed by the # key.
• At the social security number prompt, enter your social security number followed by the # key.
• You will hear a list of all the active cards on that account.
• When you hear the card number that has been lost/stolen, press the number associated with that card.
• The next prompt will be to press ‘1’ for lost, ‘2’ for stolen, or # to cancel the request.